Policies & Procedures

Description

Risk Management System ( RMS) Policy

PMLA Policies

Nomination Form

Trading Form Modification

Trading Closure Form

Income Declaration Individual

Income Declaration Non Individual

Declaration for Mobile Number and Email id

Reactivation of Trading Account

Policy for Inactive Clients

Policies and Procedures

Rights and obligations

Social Media Policy

Securities FATCA Form for Individual

Securities FATCA Form for Non Individual

Commodities FATCA Form For Individual

Commodities FATCA Form For Non Individual

Guidance note on FATCA and CRS

Grievance Redressal Mechanism

Steps for opening an account

Cyber Security Policy

Segment Activation Form

Account Closure form  NSDL

Modification Form  NSDL

Account Closure form  CDSL

Modification Form  CDSL

Most Important Terms and Conditions

Freezing Blocking Client  Account Policy

Policy on Client Code Modification

Policy on Introduction & Registration of Clients including IPV & Policy on Onboarding of New clients

Policy on Internal Control System

Policy on Pre-funded Instruments

Referral Policy

Policy on Guidelines for Outsourcing of Activities

Eligibility for acquiring or holding shares and fit proper person criteria

Single Mobile No and Email Id for Different Client

Mandate for Authorized Representative

Filing complaints on SCORES - Easy & quick

a. Register on SCORES portal at https://scores.gov.in/scores/Welcome.html
b. Mandatory details for filing complaints on SCORES:

       i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
       i. Effective communication
       ii. Speedy redressal of the grievances